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Policies

ALL ACCOMMODATIONS ARE NON SMOKING

NO PETS ALLOWED ON PROPERTY (Other than our Deer and Ducks)

Cancellation

14 days or more advance notice prior to arrival date- refund less $25.00 processing fee.
Notice less than 14 days of arrival date will incur a charge of one night's stay.
Groups - 3 rooms or more -30 days or more advance notice prior to arrival date- refund less $25.00 processing fee per accommodation.
Notice less than 30 days of arrival date will incur a charge of one night's stay per accommodation.
Policy Deposit $250.00 required at check in (credit card or cash).
No refunds for early departures.

Occupancy

Maximum Occupancy per room not to be exceeded. Exceeding maximum occupancy will result in loss of reservation without refund.

Facilities

Facilities are for registered guests. The Lodge limits entry to ensure the comfort and enjoyment of our guests. Day visitors may not be accepted. Prior approval is required.

Please do not place your Ice Chest in the room. All rooms have refrigerators. Ice Chest may be kept outside your door on the walkway.

Place bicycles, water toys, fishing equipment (including bait), skis, and life jackets under the staircases or in your vehicle. Do not store items in your room.

Towels For In Room Use Only. Towels are exchanged once a day. Place towels in the plastic bags located under the sink and leave outside door by noon.

Furniture is not to be removed from room for outside use.

Candles in rooms and Fireworks on property are prohibited.
Barbeque pits on lawn for your convenience. Do not place on or near buildings.

Check with office staff for storage area for Gasoline, it cannot be placed within 25 Feet of Buildings.

Heavy cleanup including odor elimination will incur an additional charge to your credit card.

Drop room keys off in the office or place them in key box outside office door. Lost key charge is $15.00

Wildlife

Our Deer have a special diet and are not potty trained. Please do not feed then on the lawns or walkways.

Other

Please be considerate of our other guests. Quiet time 11PM- 8 AM

Failure to comply with policies will forfeit your deposit and may result in loss of reservation without refund.

 

 

Contact the Management

The Lodge at Turkey Cove
2386 Colleen Drive
Canyon Lake, Texas 78133

EMAIL:
info@lodgeatturkeycove.com

Phone:
1.830-899-2744

Fax:
1.830-899-5379

Office Hours 9AM - 9PM

 


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